Customers

Tabea Hördemann avatar Céline Barguet avatar Jonas Timmer avatar
33 articles in this collection
Written by Tabea Hördemann, Céline Barguet, and Jonas Timmer
Client page

Create tags and assign them to customers

Assign a tag to customers in order to only see certain customer groups
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated this week

Customer Check-In using the Customer Profile

Jonas Timmer avatar
Written by Jonas Timmer
Updated this week

Cancel customers / refund credits

Remove a customer from a unit and have the option to refund the credit
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated this week

Edit a customer’s details

Add and edit customer information later on
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Invite customers to FitogramPro

Send a customer an invite to book online.
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated this week

Mark a customer's product as paid

Mark a customer's transaction or product as paid
Céline Barguet avatar
Written by Céline Barguet
Updated this week

Check customer notifications

Check when and whether emails are being sent to your customers.
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Medical Certificate

Can’t find a box in the customer card where you can enter information about the medical certificates of your members?
Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago

Merge duplicate customers

Merge customers who appear twice in FitogramPro
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Delete a customer

Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Change a customer’s email address

Remove a customer's old email address and add their new one
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated in the last hour

Reset a customer’s password

Change/reset your own password as a customer/participant
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Filter a Customer with Tags

Filter customer groups with the help of tags
Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago

Mass editing

Edit multiple bookings and cancellations for a customer at once
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago
Clients and their products

Add New Product

Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago

Edit already purchased products in the customer profile

Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago

Customise contracts individually

Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Change a participant's product

A participant may have several products that are valid for one event. The system automatically chooses a product. This can easily be changed
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Replace product/create a credit

Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Customise credit passes individually

Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Add/Remove Credits

Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago

Pause a contract

Pause/postpone a customer's contract
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Change a customer's contract

Change your customer's contract
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Edit a booking series

Edit and/or cancel a booking series
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Send a payment reminder

Send the customer a reminder for outstanding payments.
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Check product usage

Check how many and which bookings your customer has made with a certain product
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Cancel Invoice

Want to cancel an invoice because you’ve perhaps made changes to the product?
Jonas Timmer avatar
Written by Jonas Timmer
Updated this week

Create a Single Invoice and Send it via Email

Want to create an invoice and send it directly to your customer via email?
Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago

Terminate a contract

Terminate a customer's contract
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Withdraw the cancellation of a contract

Reverse the cancellation of a contract
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago