How do I add a new Product to a customer?

When a customer buys an offered product, such as a ticket or subscription, you can easily add the purchase to their customer card.

Assigning the Purchased Product to a Customer

1. Enter the name of the customer in the search bar in the top right-hand corner

2. Click on "Add Product"

3. Select the purchased product from the dropdown menu

4. Define whether the purchase is valid from today’s date or from a later date

5. Select the payment method. If customers have not yet paid, select "Pay later". This option is only visible if it has been previously selected under Settings > Payment Methods 

6. Click on "Confirm" to save

If you have further questions or are experiencing issues, please feel free to contact our customer care team via [email protected] or the chat button in FitogramPro. We are happy to help!