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How do I add a new Product to a customer?
How do I add a new Product to a customer?

Add Product to a Customer

Jan-Erik Isermann avatar
Written by Jan-Erik Isermann
Updated over a week ago

When a customer buys an offered product, such as a ticket or subscription, you can easily add the purchase to their customer card.

Assigning the Purchased Product to a Customer

  1. Enter the name of the customer in the search bar in the top right-hand corner

  2. Click on "Add Product"

  3. Select the purchased product from the dropdown menu

  4. Define whether the purchase is valid from today’s date or from a later date

  5. Select the payment method. If customers have not yet paid, select "Pay later". This option is only visible if it has been previously selected under Settings > Payment Methods 

  6. Click on "Confirm" to save

If you have further questions or are experiencing issues, please feel free to contact our customer care team via [email protected] or the chat button in FitogramPro. We are happy to help!

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