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Tips & Tricks
Tips & Tricks
18 articles in this collection
Written by
Tabea Hördemann
and
Caitlin Atkinson
Tips and Tricks 1 - Adding manually an old Credit Pass that has been paid already into the Customer Profile in Fitogram
Your customers still have an old scorecard, which should now be transferred to Fitogram? Here we show you how this works
Written by
Caitlin Atkinson
Updated over a week ago
Tips and Tricks 2 - Switch from a manual to an automatic payment method?
Do you want to change your customers' payments from manual to automatic without the need to cancel the product?
Written by
Caitlin Atkinson
Updated over a week ago
Tips and Tricks 3 - Send a Newsletter
Would you like to send your Customers a monthly Newsletter? With the following Steps you will be able to do so
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 4 - Access Online Streaming Event via Customer Profile
It could happen that the Email with the Streaming Link did not get send to you. In such a case, please follow the Steps below
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 5 - Book Customer into an Appointment
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 6 - How to change the Order of the Products on the Booking Tool
Want to Promote certain Products more than others? No Problem. This Guide shows you how to do it
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 7 - How to activate a Product with left Credits but shown in Past Purchases
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 8 - Create a Contract with One Time Payment
You would like to set up a Contract with a One Time Payment instead of a monthly charge because it is a temporary Contract.
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 9 - Voucher Codes for Customers without offering the Product in the Booking Tool
Written by
Caitlin Atkinson
Updated over a week ago
Tips & Tricks 10 - Upgrade a Customers Contract
A Customer would like to upgrade his contract so that he/she can take participate in more Classes?
Written by
Caitlin Atkinson
Updated over a week ago
Daily Handling
How do I mark a participant as present or absent?
Mark a participant as present or absent or cancelled
Written by
Caitlin Atkinson
Updated over a week ago
How do I mark a customer’s product as paid?
Enter the payment for a purchased product and mark it as paid
Written by
Tabea Hördemann
Updated over a week ago
How do I check my customers in?
Check in/register new and existing customers for an event
Written by
Tabea Hördemann
Updated over a week ago
How can I enter the sale of a product during the check-in?
Sell a product in the Check-In area of an event
Written by
Caitlin Atkinson
Updated over a week ago
How can I enter a Discount for my Customers?
Has a customer purchased a product and now you want to give them a discount? Learn how to do that in FitogramPro!
Written by
Caitlin Atkinson
Updated over a week ago
How do I manage multiple bookings with same product?
Allow two or more participants to use the credit pass.
Written by
Tabea Hördemann
Updated over a week ago
How do I book a customer on the waiting list?
Customers on the waiting list can be manually booked for your event
Written by
Caitlin Atkinson
Updated over a week ago
How do I cancel manually a Booking?
Has your customer called the studio to cancel the class they booked?
Written by
Caitlin Atkinson
Updated over a week ago