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Possible Scenarios
Possible Scenarios
5 articles in this collection
Written by
Caitlin Atkinson
My customer can't see and use a purchased product in the booking tool
A customer is trying to book an event from the online booking tool, but their supposedly active product isn’t available for the booking?
Written by
Caitlin Atkinson
Updated over a week ago
The check out online shows that there are no products set up for this event
A customer is trying to book an event from the online booking tool, but instead of their product they are seeing an error?
Written by
Caitlin Atkinson
Updated over a week ago
A customer can't log in to the booking tool
Your customer is trying to log in to the booking tool in order to book a class or purchase a product and it isn't working?
Written by
Caitlin Atkinson
Updated over a week ago
The customers booking is showing "Add Product" in the check in
A customer is booked into a class, but next to the customer’s name there is no product but “Add Product”. What can you do in such a case?
Written by
Caitlin Atkinson
Updated over a week ago
I need to contact my customers and Urban Sports Club members
Find out how to get in contact with your participants!
Written by
Caitlin Atkinson
Updated over a week ago