If you were using Fitogram in the past here are some tips when managing your classes for the first time on the Partner Portal.
General Introduction of the Partner Portal
The new Partner Portal is a simplified version of FitogramPro. You will still be able to manage your classes autonomously and your customers will be able to book your classes instantly on the Urban Sports Club App.
What can you see on the Partner Portal?
All details of your accounts are transferred to the Partner Portal:
Settings: all relevant information around your account settings
Schedule: all events are transferred (including free training, classes ....). You can see everything in one glance on the first page
Bookings: all the bookings stay the same. The only difference is that you are not able to change any bookings or check-ins manually anymore.
Locations: all your locations are transferred with their details.
Staff management: all your staff members that have access to your FitogramPro account have as well access to the Partner Portal.
Payouts: all your payouts are downloadable on the Payout page.
Check-in list: all your check-in is listed so that you can filter them
How to login to the Partner Portal?
You can simply use your usual FitogramPro credentials to log into the Partner Portal.
If you need further information around the Login, please find more info in this article.
Your First Steps in the Partner Portal
We've developed a list in the Partner Portal to make it easier for you to log in for the first time and to help you discover the most important functions, such as creating new courses, adjusting your profile or giving you access to new staff members.
Follow this list and save time when you log in for the first time:
If you have further questions, our Partner Support Team is happy to assist you.
Do you have questions about your Urban Sports Club partnership? Please contact us via the contact form in the help section of your Partner Tool.
Do you have (technical) questions about the Partner Portal? Please contact our team via the chat button in the bottom left of your Partner Portal.