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First Steps on the Partner Portal for former Fitogram users
First Steps on the Partner Portal for former Fitogram users
If you were a Fitogram user and are now using the Partner Portal here is some advice for you.
Christelle Delaleuf avatar
Written by Christelle Delaleuf
Updated over a week ago

If you were using Fitogram in the past here are some tips when managing your classes for the first time on the Partner Portal.

General Introduction of the Partner Portal

The new partner portal is a simplified version of FitogramPro.

You will still be able to manage your classes autonomously and your customers will be able to book your classes instantly on the Urban Sports Club App.

The big difference is - that you won't see features irrelevant to you. No accounting, no products, no automated payment methods. Just course management!

What can you see on the Partner Portal?

All details of your accounts are transferred to the Partner Portal:

  • Settings: all relevant information around your account settings

  • Schedule: all events are transferred (including free training, classes ....). You can see everything in one glance on the first page

  • Bookings: all the bookings stay the same. The only difference is that you are not able to change any bookings or check-ins manually anymore.

  • Locations: all your locations are transferred with their details.

How to login to the Partner Portal?

You can use your usual FitogramPro credentials to log into the Partner Portal.

Your First Steps in the Partner Portal

Step 1. Create your events

You can create either a regular event in the form of a class or a free training session e.g. for access to your weight machines without the trainers.

To support you we have some helpful guidelines on how to create each event separately:

Step 2. Edit your location

You can adjust the location details displayed in the Urban Sports Club app by clicking ‘Location’ in the left menu bar in the Partner Portal.

How can I edit the details of my location?

You can change the details of your location through the following tabs: General, Details, Opening Hours and Other.

Here you’re able to edit:

  • Location address and contact information

  • Location details/description

  • Location opening times

You can learn more about it with this article here

Would you like to view your bookings and registrations?

Click on the class or free training session in question and you will see a summary of bookings and registrations.

Read more in the following article here

Need help ?

We created video tutorials to explain each functionality with the following link:

In case you have any questions left and if you want to contact us, please use the Chat button on the bottom left corner of your Partner Portal.

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