You can adjust the location details displayed in the Urban Sports Club app by clicking ‘Location’ in the left menu bar in the Partner Portal.

In this menu you’ll see two tabs for active and archived locations. Currently you can only see active locations, so click on the location you wish to change to see the location details.

How can I edit the details of my location?

You can change the details of your location through the following tabs: General, Details, Opening Hours and Other.

Here you’re able to edit:

  • Location address and contact information

  • Location details/description

  • Location opening times

General:

In this tab you can edit all relevant location information such as street and postcode, as well as your email address and website. You can also add directions so Urban Sports Club members can find you easily, with the location pinned automatically on Google Maps.

Caution: If you want to save the data, please fill out all details in the first two tabs.

Details:

You can now upload new pictures, add detailed descriptions and share important information and updates with Urban Sports Club members.

Please note pictures will be transferred to your Urban Sports Club profile automatically.

Opening Hours:

You can now edit your opening hours within the Partner Portal.

  • Slide the days when your studio is open

  • Adjust the opening and closing hours by typing them or selecting with the arrow. A clock will appear for you to adjust the time.

  • Add new opening and closing hours by clicking on the plus at the end of the day line

  • If you have the same opening hours every day, click “Copy to all.”

  • You can add as many slots as you want by clicking on the blue + or delete them by clicking on the red -

Other:

Have you misplaced your QR code? No worries! In this tab, you’ll find a digital version of your Urban Sports Club QR code. Please note, that members should use your physical QR code to check in, so the digital version should only be an emergency option. If you require a new physical QR code, please contact the Urban Sports Club partner management team here, and they will send you a new copy.

Good to know!

On the right you can preview your profile and see how your changes will look in the Urban Sports Club app.

Don’t forget to save all your changes. Now you’re all set!

Please note, it’s not possible to add a new location on the Partner Portal. If you’d like to add a new location, please contact our support team via this request form.


We draw your attention to the following:

Only when both tabs "general" AND "details" are fully completed, then the SAVE button will show in blue and the changes can be successfully saved!


In case you have any questions left and if you want to contact us, please use the Chat button on the bottom left corner of your Partner Portal.

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