I wish to cancel a single event

If you want to cancel a single event out of an events recurring series, just follow these simple steps.

  1. Click on the event you want to cancel.

  2. Click on the edit button in the top right of the window

  3. In the new window, click on Cancel this event.

    Note: If you cancel an event, all the booked seats will be cancelled as well.

4. Confirm by clicking Cancel event.

You will see the event on your calendar as cancelled.

How can I uncancel an event?

It’s possible to uncancel an already cancelled event by clicking on it and then clicking "Uncancel event" in the upper right of the window.

I wish to cancel a recurring series of events

If you want to cancel a recurring series, then follow these steps.

  1. Click on the event in your calendar.

  2. Click on the Edit button in the top-right of the window

  3. Click on Edit event group at the bottom-right of the page.

  4. Now click on Archive event group

  5. Click confirm – now the series is deleted.

6. You will probably ask yourself if and how the member will get a notification?

  • The Urban Sports Club members automatically receive notifications about their bookings.

  • When the partner cancels the class, then the member booking will be cancelled at the same time.

  • The member will be notified automatically by Urban Sports Club without any changes on your part.

  • However, if you as a partner are updating or doing other modifications to the class or the event group, the Urban Sports Club member will not be notified about it.

For more details, please read this article.

If you have any further questions, please feel free to email [email protected]

Did this answer your question?