In this article you will learn how to create a credit pass with automatic booking and how the feature works.
Create a credit pass
In order to use this function, the first step is to create a credit pass. You can find out exactly how to do this here. In order to activate automatic booking for the credit pass, you must select "Yes" in the field “Activate automatic booking?” in the section under Options. This activates the function.
How the feature works
If this option is activated, your customer can book a session of the course and is directly booked in for as many sessions of the series as they have credits for on their card.
A customer books in for a class on Tuesday morning at 9 am and uses a 10-credit pass with automatic booking. Since the pass still had all 10 credits left, the customer is automatically booked into the following 9 Tuesday sessions.
ATTENTION: If a credit pass with automatic booking has been purchased, the automatic booking for the customer's card can no longer be removed.
The customer has cancelled 5 of the automatically booked sessions and wants to participate in a class on Wednesday. Since the credit pass has 5 credits on it again, the customer is automatically booked into 5 Wednesday sessions.