The trial visit is the product you have to help you acquire new customers. Interested people are given the opportunity to get to know your studio and complete a trial visit.
To create a trial visit in FitogramPro, click on Products in the left hand menu and then click on the button “New product” on the right side of your screen.
The product mask will then open. Here you should enter a name and select the product type “Trial visit(s)”. This will subsequently open further fields which will be explained in detail below. Once filled out, the window should look like this:
Number of units
How many units can be booked with the trial visit product?
Specify the price for your trial visit and select the VAT rate applicable to you.
Here you specify how long the trial visit is valid after the purchase. You can either choose between a weekly, monthly or yearly limit or have no limit at all.
Available in the online shop
Specify whether the product can also be booked by your customers in the online shop.
What should the description be for the online shop?
If the product is available online, you can add a description here that your customers will see when they buy it. For example, enter information about the validity or the number of units. If you have international customers, we advise that you select the British or French flag and translate the description accordingly.
Only allow online payments
Activate this option so that the customer has to select one of the payment methods that you have set in order to buy the product. If you select “No” here, the payment method “Pay later” will automatically be used.
In the options you still have the possibility to set 2 important things.
Can a customer only purchase this product once?
Specify whether the product can be purchased several times. Select “Yes” for a trial visit.
Should all credits be booked based on the first event?
If your trial visit is valid for several events, you can specify here that all credits are booked on the basis of the first event. For a trial visit with 3 units, this means that the customer will be booked in for the next 3 dates of the event series. Therefore, if the same course always takes place from Monday to Friday at 9.00am and the customer books the trial visit for Monday, they will automatically be booked in for the course on Tuesday and Wednesday as well.
Here you select the booking group that can be booked with the product. For example, if the trial visit only applies to yoga classes or 60-minute classes, then select the appropriate booking group there. You can find more information about booking rules here.