Under the section studio on your menu bar on the left side, you can find a practical feature called staff management.

This feature gives you more flexibility to manage your staff: you can grant access to the Partner Portal to your trainers or other administrators so that they can view their courses or help you manage your courses.

Moreover, you leave your staff to work more independently on your Partner Portal with our different access rights.

That way, your staff do not have access to the Partner Portal areas they do not need to.

See below the overview:

What kind of access can you grant?

All staff members who get added also appear as trainers when setting up a new event.

There are different levels of access at the moment.

  • No access = A person with no access doesn’t get access to the Partner Portal. He can be chosen as a trainer in the event

  • Trainer = A person with trainer access can see their own events on the start page

  • Restricted access = A person with restricted access can see all events but doesn’t see the settings and location setup

  • Full access = This admin role provides you/your trainers access to all menu items, and you can also adjust all the settings that are available in your Partner Portal

The Do's and the Don'ts with the staff management features:

For now, you can only edit and add staff members.

However, we are still working on the functionality to deactivate and delete staff members.

The following deactivation status will be made soon available with the future functionality

  • Deactivated staff members will appear in the “inactive” tab later and can get activated again if needed.

  • Deactivated staff members don’t have access to the studio anymore.

  • Deleted staff members are completely deleted and disappear from either list.

In case you have any questions left and if you want to contact us, please use the Chat button in the bottom left corner of your Partner Portal.

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