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2022
Introduction of the cancellation button
Introduction of the cancellation button
S
Written by Sven Schick
Updated over a week ago

As of July 01, 2022, there will be a cancellation button to simplify cancellation processes for consumers. This cancellation button is located in the booking tool for customers to easily and independently cancel their current contracts.

  • Customers can cancel all contract extensions independently in the booking tool

  • Notice periods are still taken into account

  • The customer and the studio receive a confirmation of receipt of the cancellation by e-mail

  • In the customer section in FitogramPro the studio can see the reason "Canceled by customer" in the editing view of the contract.

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