All Collections
Product News
Introduction of the cancellation button
Introduction of the cancellation button
Written by Sven Schick
Updated over a week ago

As of July 01, 2022, there will be a cancellation button to simplify cancellation processes for consumers. This cancellation button is located in the booking tool for customers to easily and independently cancel their current contracts.

  • Customers can cancel all contract extensions independently in the booking tool

  • Notice periods are still taken into account

  • The customer and the studio receive a confirmation of receipt of the cancellation by e-mail

  • In the customer section in FitogramPro the studio can see the reason "Canceled by customer" in the editing view of the contract.

Did this answer your question?