One of the most commonly used product types is the contract. A contract is a membership with your studio for a limited period of time whereby a membership fee is paid at regular intervals.
To create a contract, proceed as follows:
- Click on Products in the menu.
- Click on the "New Product" button on the right.
- Enter a name (e.g. "Contract - 12 Months").
- In the dropdown menu, select "Contract".
- Enter the frequency of the contract (see below).
- Enter the Price and Minimum Term. More info below.
- Select the time limit.
- If the product should be available to book online, select "Yes" under "Available in Online Shop".
- Under Options, enter the registration fees if necessary.
- Under Options, select the payment cycle.
- Select a booking group in the booking rules.
- Click on "Apply".
Here you select whether the contract should be monthly, weekly, quarterly or yearly. This option then applies to the “minimum term”, the “termination period”, the “price” (+ payment frequency) and the “automatic renewal”.
Here you specify the price which should be paid according to the frequency you have set (e.g. €39 per month). You can also select the VAT rate that applies to you.
Specify the default length of the contract. The minimum term can be adjusted in the customer’s product later on.
Here you specify whether the contract is to be temporary or not. If it is temporary, the options for the termination period and automatic renewal are no longer available.
The notice period is the time to the end of the contract period by which the contract must be terminated. This is so that the contract is not automatically extended by the time period entered in the “Automatic renewal” field.
In this field you should enter the time period by which the contract will be extended if it is not terminated.
Available in the online shop
Specify whether the contract is visible to your customers online. If you select “Yes” here, the fields for the product description and for the online payment option will open.
What should the description be for the online shop?
If the product is available online, you can add a description here that your customers will see when they buy it.
Can this product only be purchased once per customer?
Determine whether a customer can purchase this product multiple times or just once.
Is there a registration fee for this contract?
Indicate whether there is a one-time registration fee for this contract. If so, enter how much it is.
Which text should be displayed for the registration fee on the invoice?
The registration fee is obviously on the invoice that the customer receives. In this field you can enter the name that this item should have on the invoice. For example, if the customer also pays for equipment at the beginning, you could change it to “Registration fee + equipment”.
Here you define the cycle during which payment for the contract is due. If you select “Based on purchase date” here, the first payment will be due immediately. You also have the option to select a different time, such as the 1st, 15th or 30th of a calendar month or a specific weekday.
Which text should be displayed for the recurring fees on the invoice?
Adapt the text that appears on the invoice for the recurring fees. The default text here is “Membership fee”.
Specify which events can be booked with your product. Create a booking group in your booking rules and add your courses to it. You can find more information about the booking rules here. Once you have created a booking group, you can easily insert it into the contract below. Your product will then be linked to a list of events.