Direct debit means the debiting of a sum of money from an account.

Under Settings > Accounting > Payment methods you can activate the direct debit payment method. Click on the "Direct debit" button to do this. Here you can set “Activate” to "Yes".

In order to offer the direct debit payment method, a SEPA creditor reference is required. This can be applied for at the German Bundesbank.

A further requirement is the disclosure of your own IBAN and BIC. The Account Holder must also be entered.

The SEPA lead time can be changed by you. Most banks have a lead time of 5-6 days until the direct debit journal is processed and the amounts are debited from the accounts. If your bank is faster, you can change this here.

Customers who book online via the shop and select direct debit as their payment method must confirm the SEPA direct debit mandate with a checkbox.

Step 1: Create a direct debit journal

Go to Accounting > Direct journal. All created direct debit journals are displayed here. In the example no journal has been created yet, so the page is empty.

The number of open and due transactions that have the payment method "Direct Debit" is displayed in the top left corner.

At the top left is the green button "New debit run".

If the button is clicked, a pop-up window appears.


For "When should the direct debit run be carried out", enter the day on which the direct debit procedure is to start. The bank's lead time must be taken into account here. For example, if the lead time is 5 days, the direct debit journal should be created at least 5 working days before the start of the run. Otherwise the direct debit procedure will be postponed by a few days.

With "Up to which date should transactions be included?" you can determine which transactions are to be taken into account. If, for example, you want to list all transactions that are due by 01/08, then you should select 01/08 as the date.

"Ignore errors during creation?" should always be set to "No" to avoid errors. For example, if a customer's IBAN is missing, this will be displayed as an error. Otherwise, the customer's transaction is not recorded in the journal.

A click on "Confirm" creates the journal.

Step 2: Download SEPA file

After the journal has been created, this can now be checked. All items that are included are listed with customer name, product name and amount. By clicking on "Download SEPA file" an XML file can now be downloaded.

This file now only needs to be uploaded to your online banking portal.

Step 3: Mark journal as transferred

If the journal was successfully transferred to the bank, it must now be marked as transferred. Click on the green "Mark as transferred" button to do this.

A pop-up window will appear. If the button "Journal marked as processed" is clicked, all the transactions in the journal are marked as paid.

You've already marked all your contributions as paid in one go and have the money in your account :-)

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