The removal of credits from points cards is completely automatic, but credits sometimes have to be added as a gesture of goodwill or removed for other reasons. This article will tell you exactly how all this works.

Method 1:

Search for the customer in the search bar and then click on their points card. On the right-hand side you will find the buttons "+1 Credit" and "-1 Credit", with which you can add or remove one credit.

Method 2:

Click on the customer’s product and select "Product Details".

On this screen, click on Product Details > "Show". Below you can manually enter the total number of credits available on the card.

Warning: Changes to the credits initially only affect the available credits. They do not automatically change the price. If you add a credit, however, you have the option of charging additional fees for this credit.

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