Your customers have the possibility to connect to your FitogramPro online booking system and create a customer profile. Here they can manage their bookings and products independently and always have an overview of everything.
There are two ways to connect to the online booking system:
- New customers register themselves (more info here).
- You send your existing customers an invitation to your online booking system in their respective customer profile.
How to invite your existing customers to join the system.
The only condition is that you have already entered the customer's email address. This can be entered under “Details/Edit”.
You can now send an invitation by clicking on the "invite" button on the respective customer profile.
Alternatively, you can also send an invitation by clicking on the “Invite” button in the customer details.
If the customer has accidentally deleted the email or has not received it for some reason, then you can send them another invitation to the online booking system. To do so, click on “Invite again” in the same place.
Once the customer has completed the registration, you can see in the customer details that they are connected to the booking system. You can even see on which day and at what time they registered.
I can't see the "Invite" button
If you do not see the invite button for a customer, it is because they are already connected to the online booking system.
So you don't need to do anything more here. The customer can log in as usual with their login details.
If they forget their password, it can easily be reset. Find out how this works here.