Want to make it easier for yourself to book in customers manually? Here we show you how to book your customer into events directly using the barcode scanner.

Assign a barcode to customers

In order to book in a customer using a barcode, you must first assign them an individual code. You can do this in the profile of the respective customer. You can either search for the customer in the menu under "Customers" or by using the general search bar in the top right. Now click on the pen in the top right corner.

A pop-up window will open with all customer details, where you will also find the "Barcode" field.

To assign the selected barcode to the customer, click on the "Code" field and then scan the barcode. The field will automatically fill in the assigned number.

Book in customers with the Barcode Scanner

To book in a customer in FitogramPro with the help of a barcode scanner, you must first go to the check-in area of an event.

The check-in area can be accessed in multiple ways, such as via the Start page or the "Events" menu item. Simply click on the relevant event to show the check-in area on the right.

In the check-in area, you can either book in your customers manually or with the help of an individual barcode.

To scan your customers, click on "with barcode" next to "Check in now". Now you can book in your customers directly using the barcode scanner.

If the technology doesn't work or the barcode card is damaged, you always have the possibility to enter the code manually. To do this, enter the code in the "Barcode" field. You can also find the code directly on the barcode card.

Order barcode cards via FitogramPro

You are welcome to order barcode cards for your customers through us! You can choose between a keytag or a plastic card which is the size of a credit card. Send an email to [email protected] .

Here are further details:


from 300 units

Holes are punched out (diameter 5mm)

Dimensions of a keytag: 29x54mm

Credit Card Size:

Printed on both sides

Plastic card ISO, 4/4 with barcode

PS: With a deposit of 2 or 3 euros, the cost of the keytags or barcodes are amortised very quickly.

Recommendation for a barcode scanner:

Essentially, you can use any barcode scanner you like. But we do recommend this scanner, since it has a very good price-performance ratio.

: Please note that booking in with a barcode scanner does not work on the mobile version.

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